Privacy Policy for ravelunthira.com

This privacy policy outlines how Ravelunthira collects, uses, stores, and protects your personal data when you use our IT outsourcing services online or contact us by other means.

Information We Collect

We collect limited personal information to support the delivery of our IT services and respond to your inquiries.

• Contact details provided when making inquiries or submitting forms, such as name, email, address, or phone number.
• Technical information gathered automatically when using our website, including IP address and browser type.
• Service usage data such as engagement preferences, feedback, and communication history.
• Information received through cookies and analytics tools that help improve site experience and security.

How We Use Your Information

Your data is used solely for service provision and communication related to your business needs.

• To respond to questions or provide requested information about our IT services.
• To deliver, manage, and support IT outsourcing solutions tailored to your organization.
• To enhance our website’s functionality, security, and content based on usage analytics.
• To send service updates or important communications about changes to our policies or services.

Legal Bases for Data Use

Ravelunthira bases its data practices on Canadian privacy law and your consent.

We process your information for providing services, fulfilling contracts, complying with laws, and, when required, based on your consent. You may withdraw consent at any time.

How We Share Information

Your information is only shared in limited, clearly defined cases.

• With service providers or partners involved strictly in IT service delivery, under contractual confidentiality agreements.
• If required by law, regulation, or to defend our legal rights.
• During business transfers or mergers, we ensure protection of personal data throughout the process.

Data Security

We protect your data through industry-standard technical, administrative, and physical safeguards. Only authorized personnel have access to your information, and we routinely review and update our policies to maintain security against unauthorized access or data breaches.

Your Rights

As a Canadian resident, you have control over your personal data.

• Request access to, or correction of, your personal information at any time.
• Object to certain uses, or request deletion of your personal data from our systems.
• Withdraw consent for processing where consent was previously given.
• File a privacy-related complaint with a relevant authority if concerns remain unresolved.

Cookies and Analytics

Our website uses cookies and analytics tools to track preferences, analyze trends, and enhance user experience. See our Cookie Policy for details on your rights and cookie controls.

View Cookie Policy View Cookie Policy

Contact Us

If you have privacy questions or want to exercise your rights, please contact us through the options below.

Policy Updates and Changes

This policy may be updated to reflect changes in legal requirements or our practices. Please review it periodically for updates.